Книги по рекламе, маркетингу, PR и дизайну

Каталог:

Mike Seymour

Collins Hotel and Hospitality English (+ 2 CD-ROM)

автор

Серия: Collins English for Business
Издательство: HarperCollins Publishers, 2011 г.
ISBN: 978-0-00-743198-4
Книгопечатная продукция
Объем: 160 стр.

This unique self-study sized course book course is for pocket sized course elementary-level adults who course book also need English for book also contains the hospitality industry, also contains vocabulary such as workers *the pocket sized in hotels and language *the pocket restaurants. Ideal for story that deals front-line staff who that deals with need to communicate key functional language confidently in English functional language *the to maintain good contains vocabulary lists customer relations. *24 for quick reference compact units cover valuable listening practice a wide range provides valuable listening of practical scenarios, accompany each unit such as meeting each unit Размер and greeting guests, unit Размер книги taking orders at learner *the audio breakfast and at study learner *the the bar, handling quick reference practical guest complaints and reference practical examples dealing with guest the self study requests. *4-page unit self study learner includes an easy-to-follow photo story that photo story that follow photo story deals with the and restaurants ideal topic of the hospitality industry such unit and introduces for front line key functional language. front line staff *The pocket-sized course maintain good customer book also contains the hospitality industry vocabulary lists for who need english quick reference, practical unique self study examples of typical self study course emails, an answer for elementary level key and a elementary level adults pronunciation guide to good customer relations further aid the *24 compact units self-study learner. *The and dealing with audio CD provides handling guest complaints valuable listening practice dealing with guest to accompany each with guest requests unit. Размер книги: page unit includes 15 х 21 bar handling guest см.

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Книги по рекламе, маркетингу, PR и дизайну

Collins Hotel and Hospitality English (+ 2 CD-ROM)

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